Mukashi Mukashi fireplace

Privacy Policy

We have created this privacy statement in order to show our commitment to our and your privacy.

Be assured that safeguarding the contents of our website traffic is our priority.

Your Privacy

Most importantly: we will not sell, trade, give, etc., the statistics that we collect on your site to any third party, without your express permission. The data that we collect is not mined and/or used for marketing purposes in any way (without the express permission of the user). The data that we collect is used solely for purposes of web metrics and traffic analysis by The Niseko Company. Be assured that safeguarding the contents of your website traffic is our priority.

The Niseko Company is committed to safeguarding your privacy on-line. The following statement sets our privacy policy. For the purposes of this privacy statement "TNC" shall mean "The Niseko Company" & related website, "". This policy may change from time to time so please re-read this policy periodically. This privacy policy covers TNC's usage and treatment of the user's personally identifiable information that TNC collects when the user shares their information on TNC's website and/or when TNC's services used.

What We Gather from You and How We Use It

Our site collects information in several ways. When you register, order information, make a booking, or request other services from our website. TNC requests your name, e-mail address, and your contact information.

Important: Financial information (such as credit card details) is collected (only during the booking process) via a third party intermediary such as Smartlink.

Any other financial information (such as bank account details) will not be entered into TNC's website at any time.

As part of our service, TNC also uses cookies to track your IP address to help identify you and access your account data, to track you, to track traffic patterns and for system administration. A cookie is a small amount of data that is sent to your browser from a web server and is stored on your computer's hard drive.

The Niseko Company uses information to fulfill your requests for products and services and to contact you about specials and news. You will be given the option whether you wish to receive information from us regarding specials and news.

Third Party Intermediaries

TNC verifies the credit card information given by a customer through a 3rd party clearing company "Smartlink". This clearing company is solely a link in the distribution chain, and do not store, retain, or in any other way use the information they obtain from us.

Contact Information

Our site's 'booking and availability' form requires users to give us contact information (like name, address, and phone & email details). Contact information is used to get in touch with them when necessary.

Parties to Whom We Disclose Your Information

The data that TNC collect on our site will not be transmitted to a 3rd party without your express permission. Meaning, that we will not, and do not, mine your data for marketing purposes, nor disclose the details of your traffic to a third party, without your express permission.

TNC may disclose customer information in special cases where TNC has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. We may also disclose customer information when we believe, in good faith, that the law requires it and for administrative and other purposes necessary to maintain services and improve our products and services.


This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. All personal information is fully encrypted during all transactions. Please note, however, that no data transmission over the Internet is completely secure. As a result, while we Endeavour to protect your personal information, we cannot ensure or warrant the security of any information you provide to us and you transmit such information to us at your own risk. Once we receive your transmission we Endeavour to ensure the security of your personal information on our systems. Please note that TNC will never ask for any personal information via email (e.g. marriage status, income, etc.).


If you wish to correct, update or otherwise modify the information that you have provided to us please contact us.


This web site contains links to other web sites. Please note that when you click on one of these links, you are 'clicking' to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Contacting us

If you have any questions about this privacy statement, the practices of this site or your dealings with this website, please contact us.